General terms and conditions

WAY TO TRAIN TERMS AND CONDITIONS

ARTICLE 1 | DEFINITIONS

In these general terms and conditions, the following terms, even if used in singular or plural, are used in the meaning described below, unless the nature or scope of the provisions dictates otherwise.

1. Way to Train BV: the user of these terms and conditions, located at Harriet Freezerhof 20, 2492 JD The Hague, registered in the Trade Register under Chamber of Commerce number 99351269.
2. Other party: any natural or legal person with whom Way to Train BV has concluded or intends to conclude an agreement.
3. Consumer: the other party, being a natural person who is not acting in the exercise of a profession or business.
4. Parties: Way to Train BV and the other party jointly.
5. Agreement: any agreement concluded between Way to Train BV and the other party on the basis of which Way to Train BV provides services and/or delivers products in return for payment.
6. Distance agreement: an agreement concluded between Way to Train BV and a consumer as part of an organized system for distance sales or services, using only one or more means of distance communication.
7. Membership: a continuing performance agreement where the parties have committed themselves to continuous or periodic performance for a certain or indefinite period, including training and coaching subscriptions.
8. Services: all services to be provided by or on behalf of Way to Train BV, including but not limited to personal training, small group training, coaching, workshops and online guidance.
9. Products: all items to be delivered by or on behalf of Way to Train BV, including but not limited to nutritional supplements, training materials and other physical products.
10. In writing: communication by letter or e-mail, as well as digital communication that can be stored on a durable data carrier.
11. Right of withdrawal: the consumer's legal right to terminate a distance contract within 14 days.

ARTICLE 2 | APPLICABILITY

1. These general terms and conditions apply to every offer made by Way to Train BV and to every agreement.
2. The applicability of any general terms and conditions of the other party is expressly excluded.
3. Deviations from these general terms and conditions are only valid if they have been expressly agreed in writing.
4. If one or more provisions are found to be wholly or partially null and void or voidable, the other provisions shall remain in full force and effect.

ARTICLE 3 | OFFER AND CONCLUSION

1. All offers made by Way to Train BV are non-binding, unless explicitly stated otherwise.
2. Obvious mistakes or errors in the offer are not binding on Way to Train BV.
3. An agreement is concluded when the offer has been accepted by the other party and Way to Train BV has confirmed this acceptance, or at least the execution has started.
4. Distance agreements are confirmed by Way to Train BV by email.

ARTICLE 4 | OBLIGATIONS OF THE OTHER PARTY

1. The other party provides timely all information that is reasonably necessary for the correct execution of the agreement.
2. The other party is responsible for truthfully filling in intake and health forms.
3. Participation in training courses and programs is entirely at your own risk.

ARTICLE 5 | SERVICES (TRAINING & COACHING)

1. Way to Train BV provides its services to the best of its knowledge and ability.
2. Way to Train BV does not guarantee specific results.
3. The participant must report medical contraindications prior to participation.
4. Way to Train BV is entitled to refuse or terminate participation if, in its opinion, this is irresponsible.

ARTICLE 6 | PRODUCTS

1. Products are delivered to the address specified by the other party.
2. The risk of loss or damage passes at the time of delivery.
3. The consumer is obliged to check products upon receipt.

ARTICLE 7 | MEMBERSHIPS, DURATION AND CANCELLATION

1. Memberships are entered into for a fixed or indefinite period.
2. An indefinite membership can be canceled by the consumer with one month's notice.
3. Temporary memberships end by operation of law at the end of the agreed period.
4. Amounts already paid are not refundable, subject to legal obligations.

ARTICLE 8 | CANCELLATION OF TRAINING COURSES

1. Individual sessions can be canceled free of charge up to 24 hours before the start.
2. Group training sessions can be canceled up to 8 hours before the start.
3. In case of timely cancellation, the other party reserves the right to make up for the missed lesson, provided that it within a period of four (4) weeks will be made up after the originally scheduled date. After the expiry of this period, the right to make up for the missed lesson expires by operation of law.
4. In case of late cancellation or no-show, the right to participate and the right to catch up expires, without the right to a refund.

ARTICLE 9 | PAYMENT

1. Payment must be made in the agreed manner and within the specified period.
2. In the event of late payment, the other party is in default by operation of law.
3. Way to Train BV is entitled to charge statutory interest and collection costs.

ARTICLE 10 | RIGHT OF WITHDRAWAL (CONSUMER)

1. The consumer can terminate a distance agreement within 14 days.
2. For services, the right of withdrawal expires as soon as the service has been fully performed with the consumer's consent.
3. The costs of returning products are borne by the consumer.

ARTICLE 11 | LIABILITY

1. Way to Train BV's liability is limited to direct damage.
2. Way to Train BV is never liable for indirect damage.
3. Participation in training courses is at your own risk.

ARTICLE 12 | FORCE MAJEURE

1. In the event of force majeure, Way to Train BV is entitled to suspend its obligations.
2. If compliance is permanently impossible, the parties can terminate the agreement.

ARTICLE 13 | COMPLAINTS

1. Complaints must be reported in writing within a reasonable time.
2. Way to Train BV strives to deal with complaints within 14 days.

ARTICLE 14 | INTELLECTUAL PROPERTY

All intellectual property rights are owned by Way to Train BV.

ARTICLE 15 | APPLICABLE LAW AND DISPUTES

1. Dutch law applies to all agreements.
2. Disputes are submitted to the competent court in the district of The Hague.

Way to Train BV
Harriet Freezerhof 20
2492 JD The Hague
E-mail: info@waytotrain.nl
Chamber of Commerce: 99351269

‍